Service Industry Consulting
Helping you design success!
Service Industry Consulting
Helping you design success!
About Us
Experience
After 15 years of managing different service businesses for some major Canadian companies, Yuriy Bilynets decided to start Optimal Service Consulting and share his passion for the service industry by assisting other companies. Our expertise lies in optimizing service businesses, helping create a foundation for steady growth and equipping the team with the tools they need to succeed. Talk to us today about how we can support your growth, help you extract more value from your current business and adopt new approaches that will help you get on a solid track to success.
Approach
Once we conduct a comprehensive analysis of your business, we will discuss with you the identified areas for improvement, the proposed plan to address them, as well as the implementation strategy.
Experience shows that most initiatives fail at the execution stage. That is why we place great focus on ensuring successful execution and work with businesses on fostering a culture of accountability, collaboration and operational discipline. Due to this approach most of our clients engage us to both develop and execute our recommendations.
Once the business is optimized and runs smoothly, we work in concert with our clients to fully transition respective functions of the business back to their owners.
Why Us?
We have many years of experience in different parts of the service business - operations, sales, product management, protection plans and extended warranties, contact centre management, logistics, marketing, finance, franchise operations among others. Over the years, we have managed different service businesses and have a solid track record of improving P&L performance, growing market share and improving customer experience.
Whether you are seeking a strategic alliance with the right partner, struggling to take your business to the next level, feeling that certain functions of your business perform below their full potential, call us today. Together we will create and refine your plan for success.